emTeq / IT support

Managed IT support for businesses in Wejherowo, Gdynia and nearby

Computers, servers, network and backups looked after by one person who knows your company. We solve most issues remotely and come on site when needed.

Call: +48 58 500 86 85

One point of contact for all your IT

A small business rarely needs a full-time IT person, but it does need someone who picks up the phone when the printer, email or invoicing software stops working. With ongoing IT support we take care of all of it, and keep your setup documented and under control.

Every client has a dedicated technician who knows the hardware, software and people. Most requests are solved over a remote session within minutes. When the problem involves hardware or cabling, we book a visit, usually the same or the next business day.

What ongoing support covers

Computers and users

New workstations, updates, software, printers and user accounts, including onboarding and offboarding of staff.

WindowsHelpdesk
Servers

File, ERP and business servers on Windows and Linux, monitored so issues are caught before they stop your work.

Windows ServerLinux
Network, Wi-Fi and VPN

Routers, switches, office Wi-Fi and secure remote access for people working outside the office.

Wi-FiFirewallVPN
Backups

Data and server backups following the 3-2-1 rule, with regular restore tests.

BackupRestore tests
Microsoft 365 and email

Business email, Teams, OneDrive and SharePoint with proper permissions, two-factor login, SPF, DKIM and DMARC.

Microsoft 3652FA
Everyday security

Endpoint protection, updates, password hygiene and short phishing awareness training for your team.

AntivirusTraining

How we start

We begin with a free audit: we list your hardware, software, accounts and backups, point out the biggest risks and suggest what to fix first. Based on that we agree on the scope and a monthly fee, or you can pay per job.

Frequently asked questions

How much does ongoing IT support cost?

It depends on the number of workstations, servers and the scope of support. We start with a free audit and then give you a fixed monthly amount. emTeq is VAT exempt, so our prices are final.

Do you come on site?

Yes. Most issues are solved remotely, but we visit businesses in Wejherowo, Reda, Rumia, Gdynia and nearby when work on hardware or the network is needed.

When can we report issues?

We work Monday to Friday, 8:00 to 18:00. You can report an issue by phone, email or the service request form.

Book a free audit

Call or write to us. We will review your IT and propose a scope of support that fits the size and budget of your business.

+48 58 500 86 85Contact form
// contact

Let's talk
about your IT needs

We support businesses in Wejherowo and the Tricity area. We offer IT support, ERP implementations, network administration, cybersecurity and AI solutions. Write or call, we respond the same day.

Our team specialises in supporting small and medium businesses. We understand business realities and offer IT support tailored to your company's needs and budget.

Availability
Mon–Fri 8:00–18:00
Remote support
💬
Quick contact

Call directly on +48 58 500 86 85. We usually answer immediately or call you back within one business hour.